Riserva - RoofTop

Came in for dinner. Beautiful restaurant with sweeping views of Naples and the ocean. Roberto was our host and waiter and did an excellent job taking care of us. Our main course we shared a Danish Bone in Ribeye which was cooked perfectly to mid rare. The seasoning was excellent and usually I have to add salt and pepper but not this time. Definitely recommend for anyone looking for a great steak!

At first the locale looks nice and chic with lovely ambiance, so you expect good things. However, sadly the service from the beginning was very confusing. The table next to us was having difficulty ordering and they spoke fluent Italian, but the commotion happening with the wait staff understanding what they desired was too much work. After sometime, about 20 minutes, it was our turn to order. Since Riserva has a concentration on steak, I was excited to order a dry aged ribeye. When I told the waiter and his assistant that I would like a ribeye, dry aged and would appreciate a recommendation, since they had multiple options, he kept showing me a T-bone and fillet. I reiterated, I would like a ribeye. Again he referred me to a T-bone or fillet. I gave up and ordered the lamb ribs instead. Unfortunately the lamb was terrible. It was deep fried and over-cooked and the first bite was bone, due to the fact that it was so thickly breaded that you have no idea where to cut or what to eat. The rosemary potatoes were even worse! How do you mess up potatoes? They were obviously at least a day old, reheated potatoes, and the taste and consistency were awful! Seriously, how hard is it to cook up some potatoes fresh? If I want reheated food, I’d eat a microwave dinner. I would also like to point out that as soon as we arrived, we made sure to tell the staff of my boyfriend’s peanut and walnut allergy. We even translated it in writing in Italian to be perfectly clear. We don’t want any possible surprises or trips to the hospital. So of course they brought out a bread board with walnut bread. We asked them to please take it away and they told us we can just eat around it… How uneducated can you be in food service?!?! We couldn’t get out of there quick enough. What a mess this restaurant is.